Data Deletion Instructions

This page explains how to request deletion of the personal data PostMesh holds about you, including the access and refresh tokens we store for any social network you have connected (for example Facebook or Instagram). When you delete your data we revoke and erase those connected-account tokens so we can no longer act on your behalf on those networks.

If you only want to remove one social network, sign in to PostMesh, open the connected accounts area, and disconnect that network. Disconnecting immediately revokes and deletes the access and refresh tokens we hold for it; we stop reading from and publishing to that account right away. Your other connected accounts and your PostMesh account are not affected.

To erase everything, sign in and delete your account from your account settings. Deleting your account removes your profile, your workspaces and their content, and the connected-account tokens for every network you linked. This action is permanent and cannot be undone.

If you cannot sign in, you can ask us to delete your data by emailing privacy@postmesh.xyz from the address associated with your account. Tell us whether you want a single connected account removed or your entire account erased. We may ask you to verify ownership of the account before we act, to protect you against fraudulent deletion requests. We action verified requests without undue delay and within the timeframes required by the GDPR.

Connected-account access and refresh tokens are revoked and deleted as soon as you disconnect a network or delete your account. Your content and account data are deleted from our active systems; short-lived publishing renditions are removed shortly after a post ships. Backups age out on our normal rotation, after which the data is gone from backups too.

We retain a limited set of records only where the law requires it — for example invoices and accounting data needed to meet tax and dispute-resolution obligations — and only for as long as those obligations last.

Questions about deleting your data, or about a request you have made, can be sent to privacy@postmesh.xyz. For the full picture of what we collect and why, see our privacy policy.